Thomson One Banker works best with IE
The interface to Thomson One Banker was changed very recently. With this change, Thomson One Banker does not work with Firefox. If you try to use Thomson One Banker with Firefox, you will not get any error messages, nor will the database tell you to use Internet Explorer. It simply will not work. I prefer to use Firefox as my browser, so I called the Thomson support line. Unfortunately the response I got was that the Thomson tech support team recommends Internet Explorer for all of the Thomson products.
Another database that will not work with Firefox is Mediamark Reporter. It requires IE as well, but Mediamark will tell you that your browser “does not meet requirements.”
As far as I know, these are the only two business databases that we subscribe to that do not work with Firefox. I’m hopeful that the developers will see a need to support other browsers, but I suppose we’ll have to wait and see. However, I am pleased that at least these databases work with IE 7.
I'm Chad Boeninger and I write this blog for the students and faculty of Ohio University. I cover business research issues, databases and other resources, current business trends and topics, and much more.
November 11th, 2006 at 1:01 pm
This is like the blog hosting dilemma. Select WordPress as your platform and it’s best to just browse their recommended list of hosters for your site. Too many hosting services will offer you all their own tools and then insist they can accomodate other platforms when in reality it is a nightmare (as my wife found out the hard way trying to upload her site to a major hosting company who shall remain nameless here). Companies who are too finicky about the browsers, etc., they will support will find out through lack of business that they should not be so descriminating. If not, there are an ever expanding range of choices out there.